NIH will continue to receive applications through Grants.gov for funding opportunities offered through the American Recovery and Reinvestment Act of 2009 (ARRA). Some concerns have been noted regarding the ability of Grants.gov to handle the additional demand for grant information and application submission related to ARRA. NIH is working closely with Grants.gov and other federal entities to take all possible steps to meet the needs of the biomedical research community. We will moniter the systems for issues and make adjustments as necessary.
Should you experience problems with Grants.gov that threaten the timely submission of your application, please take the following steps to document your difficulties.
1. Contact the Grants.gov Contact Center to document and help resolve the submission issues.
2. Document the issue with the eRA Commons Help Desk, making sure to include your Grants.gov support ticket number.
If the eRA Commons Help Desk is able to verify a system issue that is beyond your control, you will be place on a Systems Issues list that is shared with NIH’s Division of Receipt and Referral and your application will not be considered late, as long as the submission process is completed within the two-day error correction window. If you are unable to complete the submission within the error correction window, you will need to provide sufficient justification for additional time.